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	<title>Comments on: PLA&#8217;s Guide To Phone Company Systems and Procedures</title>
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	<link>http://www.phonelosers.org</link>
	<description>The Phone Losers of America and their prank calls have been on the web for more than 10 years now.  PLA has existed in many carnations, the latest being this podcast.  The show promises to entertain and inform with computer hacker and phone phreak themed tutorials, prank phone calls, songs, skits and parody commercials.  This comedy podcast has no regular schedule or format but so far has managed to put out a show at least every couple of weeks.  Be sure to visit the website for a complete archive of the PLA\&#039;s past 10 years of content.</description>
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		<title>By: Wonder Woman</title>
		<link>http://www.phonelosers.org/phone_companies/comment-page-1/#comment-662375</link>
		<dc:creator>Wonder Woman</dc:creator>
		<pubDate>Tue, 12 Apr 2011 05:14:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.phonelosers.org/?page_id=374#comment-662375</guid>
		<description>Hi Guys, I&#039;m a big fan.  Just wondering, what do you guys think of Vonage?? Good / Bad?</description>
		<content:encoded><![CDATA[<p>Hi Guys, I&#8217;m a big fan.  Just wondering, what do you guys think of Vonage?? Good / Bad?</p>
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		<title>By: boogerman</title>
		<link>http://www.phonelosers.org/phone_companies/comment-page-1/#comment-558120</link>
		<dc:creator>boogerman</dc:creator>
		<pubDate>Tue, 23 Mar 2010 20:44:09 +0000</pubDate>
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		<description>verizon landlines uses sop as a back end system ... the front end and much prettier software is called &quot;cofee&quot;

message sent via iphone ... while at work ... ill try to ninja some pictures ...</description>
		<content:encoded><![CDATA[<p>verizon landlines uses sop as a back end system &#8230; the front end and much prettier software is called &#8220;cofee&#8221;</p>
<p>message sent via iphone &#8230; while at work &#8230; ill try to ninja some pictures &#8230;</p>
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	<item>
		<title>By: sab0</title>
		<link>http://www.phonelosers.org/phone_companies/comment-page-1/#comment-528070</link>
		<dc:creator>sab0</dc:creator>
		<pubDate>Sun, 25 Oct 2009 02:22:09 +0000</pubDate>
		<guid isPermaLink="false">http://www.phonelosers.org/?page_id=374#comment-528070</guid>
		<description>&quot;there is now a 5 dollar conivnece fee&quot;

orly?</description>
		<content:encoded><![CDATA[<p>&#8220;there is now a 5 dollar conivnece fee&#8221;</p>
<p>orly?</p>
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	<item>
		<title>By: ATT GUY</title>
		<link>http://www.phonelosers.org/phone_companies/comment-page-1/#comment-493882</link>
		<dc:creator>ATT GUY</dc:creator>
		<pubDate>Sun, 05 Apr 2009 18:52:55 +0000</pubDate>
		<guid isPermaLink="false">http://www.phonelosers.org/?page_id=374#comment-493882</guid>
		<description>As a current ATT residential billing representative we currently still use the progam BOSS for most everything as far as going over peoples bills with them and adjusting things such as charges for late payments and such. We also use this program to note the account. Att has come out with a new program to replace boss called CCTP but boss is still mostley used. If we are going to place an order we do it in a prorgram called ease or if you are a new connect representative you do it in a program called sord or another program CPSOS. CPSOS  is generally for orders for HSI. Other programs we use include exchange plus used to find call rates and payment centers. We also use express pay to take customers payments although we are using this less and less as there is now a 5 dollar conivnece fee so we refur our customers to the Ivr the automatied payment system. CRM and EBV are some more of the used programs.</description>
		<content:encoded><![CDATA[<p>As a current ATT residential billing representative we currently still use the progam BOSS for most everything as far as going over peoples bills with them and adjusting things such as charges for late payments and such. We also use this program to note the account. Att has come out with a new program to replace boss called CCTP but boss is still mostley used. If we are going to place an order we do it in a prorgram called ease or if you are a new connect representative you do it in a program called sord or another program CPSOS. CPSOS  is generally for orders for HSI. Other programs we use include exchange plus used to find call rates and payment centers. We also use express pay to take customers payments although we are using this less and less as there is now a 5 dollar conivnece fee so we refur our customers to the Ivr the automatied payment system. CRM and EBV are some more of the used programs.</p>
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		<title>By: David</title>
		<link>http://www.phonelosers.org/phone_companies/comment-page-1/#comment-458388</link>
		<dc:creator>David</dc:creator>
		<pubDate>Sun, 07 Sep 2008 13:52:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.phonelosers.org/?page_id=374#comment-458388</guid>
		<description>No Canadian company secrets? TELUS, Bell Canada?</description>
		<content:encoded><![CDATA[<p>No Canadian company secrets? TELUS, Bell Canada?</p>
]]></content:encoded>
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	<item>
		<title>By: Douglas Rea</title>
		<link>http://www.phonelosers.org/phone_companies/comment-page-1/#comment-450424</link>
		<dc:creator>Douglas Rea</dc:creator>
		<pubDate>Fri, 15 Aug 2008 13:17:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.phonelosers.org/?page_id=374#comment-450424</guid>
		<description>MOBILE TREK (Because In Space No One Can Hear You Dial), is a humorous, zany, off-the-wall look at Sci-Fi and call centres and is currently available in e-book form from www.ereadable.com. For anyone who ever had to phone a Ã¢â‚¬Å“call centreÃ¢â‚¬Â, or worked in a call centre, and thought they were connected to some spacecraft in the distant future. USS Cellforce 1 is an intergalactic mobile phone call centre, in which Captain Pilchard battles the call centre&#039;s of the Krapulans, defeating them and forming a communications alliance. From there they battle the Bornagain and defeat them by crippling their international roaming rights. They go on to negotiate with the Phoebians over their ability to transport any object via a mobile phone to anywhere in the universe, which they call 8G. Through all this Captain Pilchard dreams of retiring to his ferret farm in Edinburgh.                                      
Ã¢â‚¬Å“Anything resembling anything livingÃ¢â‚¬Â¦..isnÃ¢â‚¬â„¢tÃ¢â‚¬Â
Kind Regards, 
Douglas Rea.
douglasrea@bigpond.com</description>
		<content:encoded><![CDATA[<p>MOBILE TREK (Because In Space No One Can Hear You Dial), is a humorous, zany, off-the-wall look at Sci-Fi and call centres and is currently available in e-book form from <a href="http://www.ereadable.com" rel="nofollow">http://www.ereadable.com</a>. For anyone who ever had to phone a Ã¢â‚¬Å“call centreÃ¢â‚¬Â, or worked in a call centre, and thought they were connected to some spacecraft in the distant future. USS Cellforce 1 is an intergalactic mobile phone call centre, in which Captain Pilchard battles the call centre&#8217;s of the Krapulans, defeating them and forming a communications alliance. From there they battle the Bornagain and defeat them by crippling their international roaming rights. They go on to negotiate with the Phoebians over their ability to transport any object via a mobile phone to anywhere in the universe, which they call 8G. Through all this Captain Pilchard dreams of retiring to his ferret farm in Edinburgh.<br />
Ã¢â‚¬Å“Anything resembling anything livingÃ¢â‚¬Â¦..isnÃ¢â‚¬â„¢tÃ¢â‚¬Â<br />
Kind Regards,<br />
Douglas Rea.<br />
<a href="mailto:douglasrea@bigpond.com">douglasrea@bigpond.com</a></p>
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